Everyone needs someone who knows computers

Technology asks a great deal of people and explains almost none of it. The printer shows a code instead of a sentence. The renewal is buried three menus deep. The text claiming your benefits are suspended looks exactly like the one that is real. Most people cope by asking a relative, and most relatives are busy.

What “agentic AI” means, and what it means at Jortty

Most AI answers a question and stops. An agentic AI works toward your goal: it figures out the steps, finds the right place to do them, watches how it is going and adjusts. That is the kind of helper Jortty is. Ask it to sort out a flight, a refund or a confusing setting, and it goes and does the legwork instead of handing you a list of links.

There is one line we hold on purpose: today, you stay in the driver’s seat. Jortty does not book, buy, pay, sign in or submit anything on your behalf. It does everything up to that point and then hands the wheel back to you.

What Jortty does for you today

• It finds the right page. Jortty looks things up on the live web (flights, prices, the real cancel page, the company’s actual phone number) and brings back the exact page and option you need, so you are not hunting through menus.
• It guides you on the page, as you go. With Shield and Navigator in your browser, Jortty can see the page you are on and talk you through it, step by step, by voice or by message: what to click, what to type, what to ignore.
• It checks before you trust. Scamify checks emails, texts and links, and Shield warns you about dangerous pages while you browse.
• It makes things for you. Letters and lists as Word, Excel or PDF files, pictures, greeting cards, illustrated step-by-step guides, repaired old photos, and photos brought to life as short moving pictures.
• It talks with you. Call Jortty from the app and just talk, the way you would with a friend who knows computers.
• It finds a person when you need hands. TechConnect points you to real, local tech help near you.

What comes next: doing it together

The future we are building is Jortty and you working in tandem: Jortty fills in the form, you check it; Jortty lines up the booking, you approve the amount, the site and the card before anything is paid. We will only switch that on when it meets the rules below, and every step will ask you first.

How an AI agent stays accountable: our governance

An AI that works toward your goal needs firm rules about what it may do on its own. These are built into Jortty, not left to good behavior:

• You approve what matters. Today Jortty never books, buys, pays or submits for you. When doing it together arrives, each step that spends money or sends something will stop and ask you first, showing exactly what will happen.
• You can see every step. While Jortty works, it shows what it is doing and which sites it read, and every answer that relies on the web shows its sources.
• Web pages and emails are information, never instructions. A page or message that tries to tell Jortty what to do is treated as something to read, not something to obey.
• Read-only where it watches. Connected inboxes are checked for scams without Jortty moving, deleting or sending anything.
• No surprise costs. Jortty tells you before it starts something your credits cannot cover, and gives the credits back if it could not make what you asked for.

What we will not do

We built Jortty for people who have been let down by software before, so the rules it works to matter more than the features.

• It will not guess. If it cannot verify a phone number it says so and sends you to the company’s own site. A wrong number is how people get robbed.
• It will not spend your money. Jortty does not pay, book or buy today. You finish those steps yourself, with Jortty beside you.
• It will not pretend. If something failed, it says what failed. There is no cheerful screen covering a task that did not happen.
• It will not take over your device. It guides, points and waits. Nobody gets remote control.
• It will not ask for your password in the conversation. Never type a password, a code or a card number into the chat.

Who it is for

Anyone who would rather not spend their evening on a support line. Jortty is designed to be usable by someone who has never enjoyed a computer in their life, which turns out to make it better for everyone else too: plain language, readable controls, one question at a time, and patience as the default.

It is also built for the person who currently gets the phone call. Set a parent up with Jortty and they have someone patient to ask first, on your family plan.

Where we are

Jortty works today in any browser at jortty.com, with Shield and Navigator in Chrome, Edge and Firefox. The apps for iPhone and iPad, Android, Mac and Windows are coming soon.