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Terms & Conditions

Last updated November 14, 2026. The agreement for using Jortty.

The short version

  • By using Jortty you agree to these Terms and our Privacy Policy.
  • Jortty is AI. It is very helpful but can make mistakes, so check important information.
  • Jortty guides you. It does not book, buy, pay or send anything for you.
  • Free is free. Premium starts with a 7-day free trial and then renews monthly until you cancel.
  • You can cancel any time, and you can delete your account in Settings.

1. Acceptance

These Terms govern your use of Jortty’s website, web app, iPhone app, browser extensions, emails and workshops (the "Services"). By using the Services you agree to these Terms and our Privacy Policy. If you do not agree, please do not use the Services.

2. Who we are

JORTTY, INC., 1016 Clare Ave, Suite 5, West Palm Beach, FL 33401. Contact: hello@jortty.com.

3. Who can use Jortty

You must be at least 18, or have a parent or guardian’s permission if you are 13 to 17. Jortty is not for children under 13. Jortty is offered in the United States and Canada. You are responsible for your account and for keeping your sign-in details safe.

4. What Jortty does

  • Help and guidance: answers and step-by-step help, by message or voice, including reading photos and documents you share.
  • Scam protection: checks of email you connect or forward, messages and links you share, and web pages through Jortty Shield. Connected inbox access is read-only.
  • Navigator: guidance on the web page you are on, in the Jortty browser extension, on Premium and Elite.
  • Research: Jortty’s helpers look things up on websites and bring back the right page, phone number or option. You complete any booking, purchase, payment or submission yourself.
  • Creations: pictures, cards, photo repair and animation, documents and guides, on Premium and Elite.
  • Discover, local help and workshops: a personalized feed, help finding local tech support, and free live classes.
  • Family and Care Circle: family members on paid plans, and safety notes to people you invite.

Features may change over time, and some are labeled as coming soon until they are available.

5. What AI can and cannot do

Jortty uses artificial intelligence. Answers, scam verdicts and creations can be incomplete or wrong, and scam checks can miss a scam or warn about a safe page. Jortty is not legal, medical, financial or tax advice. Check important information, and you remain responsible for your decisions, including what you click, pay or share.

Jortty does not book, buy, pay, sign in, submit forms or send messages for you. Never type a password, one-time code or card number into a chat.

6. Your content and creations

You keep ownership of what you share with Jortty. You give us permission to use it to provide the Services to you, as described in our Privacy Policy. Things Jortty makes for you are yours to use for personal purposes, subject to the rights of others. Only upload photos and files you have the right to use, and do not use Jortty to create content that is illegal, harmful, sexually explicit, or that impersonates or harms someone.

7. Plans, trials and billing

Plans

Free costs $0. Premium is $20 a month. Elite is $50 a month. Plan details are on our Pricing page. Prices do not include applicable taxes.

Free trial

New Premium members may get a 7-day free trial. A payment method is required. We email you before the trial ends with the date, the amount and a link to cancel. If you do not cancel before the trial ends, your Premium plan begins and you are charged $20 a month. One trial per person.

Automatic renewal

Paid plans renew automatically each month and are charged to your payment method until you cancel. You can cancel any time in your account. Cancellation takes effect at the end of the current billing period, and you keep your plan until then.

Credits

Plans include a monthly allowance of credits that Jortty uses for work it does for you. Free credits reset each month. Credits on paid plans, including credits you buy, expire 12 months after you receive them, and the oldest are used first. If Jortty cannot complete something it charged credits for, the credits are returned. Credits have no cash value and cannot be transferred, except that family members share the plan owner’s credits. We tell you the credit cost of each feature in the app and on our website, and may change costs with notice.

Credit packs

Premium and Elite members can buy additional credits as one-time purchases at the prices shown in the app.

Family plans

Premium includes 1 family member and Elite up to 4. If you already pay for Jortty and join someone’s family plan, we cancel your own plan and refund the unused part of your current billing period to your original payment method. If you pay through Apple, you must cancel your Apple subscription first.

Refunds

Except as described for family plans, or where the law requires, payments are not refundable, including for partial months and unused credits.

Price changes

We will tell you before any price change applies to you, and you can cancel before it takes effect.

8. Purchases through Apple

If you subscribe in the Jortty iPhone app, Apple processes the payment under its own terms. Subscriptions renew automatically unless cancelled at least 24 hours before the end of the current period, and your Apple account is charged within 24 hours before the renewal. Manage or cancel your subscription in your iPhone’s Settings, under your name, then Subscriptions. Refund requests for Apple purchases go to Apple.

9. Acceptable use

Do not misuse the Services, including breaking the law, harassing others, trying to access accounts or data that are not yours, reverse engineering, overloading or bypassing limits and security, or using Jortty to create scams or deceive people.

10. Our property

Jortty’s software, designs, brand and detection systems belong to JORTTY, INC. We give you a limited, personal, revocable, non-transferable right to use the Services under these Terms.

11. Other services

Jortty works with other companies’ websites and services, such as your email provider, websites Jortty reads or guides you on, Zoom, Stripe and Apple. Their own terms apply, and we are not responsible for their content or actions.

12. Warranty disclaimer

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, JORTTY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.

In plain English: we work hard to make Jortty useful and reliable, but we cannot promise it will always be available or right.

13. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, JORTTY WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING LOSSES FROM SCAMS. JORTTY’S TOTAL LIABILITY FOR ANY CLAIM ARISING FROM THE SERVICES WILL NOT EXCEED THE AMOUNT YOU PAID JORTTY IN THE 12 MONTHS BEFORE THE CLAIM.

14. Indemnification

You agree to defend and indemnify Jortty against claims arising from your misuse of the Services, your violation of law or your breach of these Terms.

15. Ending your account

You can stop using Jortty at any time. If you delete your account in Settings, your plan is cancelled right away without a refund for the rest of the billing period, and your data is deleted right away as described in our Privacy Policy. This cannot be undone. A new account using the same email address within 12 months does not get free starting credits, bonuses or a free trial again. We may suspend or close accounts that break these Terms, create security risk or fail to pay.

16. Updates

The Services change over time. The Jortty extensions update through the Chrome, Edge and Firefox stores, and the iPhone app through the App Store.

17. Governing law and disputes

These Terms are governed by Florida law, without regard to conflict-of-law rules. Except where prohibited by law, any dispute arising from these Terms or the Services will be resolved by binding individual arbitration in Palm Beach County, Florida. You and Jortty each waive any right to a jury trial and to take part in a class action or class-wide arbitration. Either of us may bring an individual claim in small claims court where eligible, and either of us may seek an injunction in court for misuse of intellectual property or unauthorized access.

18. Additional terms for the iPhone app

If you use the Jortty iPhone app: these Terms are between you and JORTTY, INC., not Apple, and Jortty, not Apple, is responsible for the app and its content. Your license to use the app is limited to Apple-branded devices you own or control, as allowed by Apple’s Usage Rules. Apple has no obligation to provide maintenance or support for the app. If the app fails to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price, if any; Apple has no other warranty obligation. Jortty, not Apple, is responsible for any claims relating to the app, including product liability, legal or regulatory compliance and consumer protection claims, and for investigating and resolving any claim that the app infringes someone’s intellectual property. You confirm you are not located in a country subject to a U.S. Government embargo and are not on a U.S. Government list of prohibited or restricted parties. You must comply with third-party terms when using the app. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

19. Text messaging

If Jortty offers you a text-messaging feature, by turning it on you agree to receive conversational text messages related to the service. Consent is not a condition of purchase. Message frequency varies, and message and data rates may apply. Reply STOP to stop and HELP for help, or email hello@jortty.com. Carriers are not liable for delayed or undelivered messages. We do not send marketing text messages.

20. Changes to these Terms

If we make important changes, we will tell you by email or in the app before they take effect. Continuing to use Jortty after that means you accept the updated Terms.

21. Contact

hello@jortty.com, or JORTTY, INC., 1016 Clare Ave, Suite 5, West Palm Beach, FL 33401.