Questions

Jortty is AI tech help for everyday life. Ask anything about your phone, computer or a message that looks off, by voice or by message, and Jortty walks you through it step by step. It also protects you from scams in your email and your browser, makes things like cards and documents, and runs free live workshops.

Go to dashboard.jortty.com and sign up with your email, Google or Apple. The Free plan needs no card. Jortty works in any web browser on a computer, tablet or phone.

Today Jortty works in the browser on iPhone, iPad, Android, Mac and Windows. Our iPhone app is coming to the App Store soon. Jortty Shield is available for Chrome, Edge and Firefox.

No, and that’s the point. Say it in your own words. Jortty asks one question at a time, uses plain language and waits for you.

Not yet. Jortty’s helpers look things up on the real websites, find the exact page and get everything ready. You do the booking, buying and paying, with Jortty beside you. Doing it together, with your OK at every step, is coming next.

It tells you. If it can’t verify a phone number it says so, and if a task fails it says what did and didn’t happen. Jortty can make mistakes, so check important information.

Four ways: on Premium and Elite, connect your email and Jortty checks every new message for you; forward anything suspicious to scam@jortty.com; paste a text or send a photo in chat and ask; and Jortty Shield warns you about dangerous pages in your browser.

Automatic checks are on Premium and Elite. They work with Gmail, Outlook and Hotmail, Yahoo, AOL and iCloud, plus Comcast, Spectrum, AT&T, Cox, Verizon and others. Some providers ask for an app password, and Jortty shows you how.

Never. Inbox checks are read-only. Jortty reads new messages to check them, keeps the email itself for 7 days and then deletes it. It keeps the result (sender, subject and verdict) so you can see your history, and you can delete any check.

You get an alert by email and in Jortty, with a plain explanation of what’s wrong and what to do.

No. Every check is just as careful on every plan, and Shield blocks known scam sites for everyone. Free includes 10 checks a month. Premium and Elite add unlimited checks and watch your inbox for you automatically.

Shield is Jortty in your browser. It warns you before a scam page can trick you. Navigator, on Premium and Elite, sees the page you’re on and talks you through it, step by step. Jortty never types passwords for you.

It looks on the company’s own website, checks it, and shows you where the number came from. If it can’t confirm a number, it says so instead of guessing.

On Premium and Elite, family members you invite get a short weekly note about scams Jortty caught for you, and an alert right away if a dangerous email arrives. You choose who’s in your circle.

Free is $0. Premium is $20 a month after a 7-day free trial. Elite is $50 a month. Compare plans.

A unit of work Jortty does for you. Free gets 30 credits a month, Premium 600 and Elite 1,500.

What Jortty does	Credits
A question or walkthrough	2, plus 3 per photo
Talking by voice	5 a minute
A Word, Excel or PDF document	5
A picture	10
Fixing an old photo	10
A greeting card	15
A photo turned into art	20
A photo brought to life	20
An illustrated step-by-step guide	25
A photo turned into a video	60
Scam checks	Included. Free has 10 a month
Automatic inbox checks	Included on Premium and Elite

Jortty tells you before it starts something you don’t have enough credits for. Scam protection keeps working either way. On Free, you get 30 new credits each month.

On Premium and Elite, yes. Credits last 12 months from when you got them, and the oldest are used first. On Free, credits reset each month.

Premium and Elite members can add credits any time from Plan & billing in Jortty: 200 for $9.99, 500 for $19.99 or 1,000 for $39.99. Elite members get 15% off: $8.49, $16.99 and $33.99.

You get the credits back.

Premium is free for 7 days. We ask for a card when you start. Three days before the trial ends, we email you the date, the amount and a link to cancel. Cancel before it ends and you pay nothing.

Yes, from your account in Jortty. Your plan stays active until the end of the period you paid for. If you subscribed through Apple, cancel in your iPhone’s Settings, under your name, then Subscriptions.

Premium adds 1 family member and Elite up to 4. Family members share the plan owner’s credits. If someone who already pays for Jortty joins a family plan, Jortty cancels their own plan and refunds the unused part. Members billed through Apple cancel in their iPhone settings first.

Free live classes every Friday, about an hour, on iPhone, iPad, Mac, staying safe online, AI and more. Register in Jortty, get a reminder the day before, and join from your computer through Zoom. See upcoming classes.

Premium and Elite members can watch replays in Jortty.

No. Jortty doesn’t sell your data and doesn’t show ads.

Jortty uses trusted AI providers to answer and create, including Anthropic and OpenAI, ElevenLabs for voice and Google. They process your request to answer it. Our privacy policy lists every service and what it receives.

Only if you say yes. Analytics, including recordings that show how people move through the app, stay off until you turn on “Help improve Jortty” in Settings, under Privacy & data, and you can turn it off any time. Recordings hide your messages, email results, files and anything you type. On our website, analytics load only if you choose Accept on the cookie banner, and Cookie settings at the bottom of every page changes your choice. Cookies and analytics.

Never. Don’t type a password, a code or a card number into a chat. Jortty never asks for them.

In Jortty, open Settings and choose Delete my account. It happens right away: your plan is cancelled, connected inboxes are disconnected and your data is deleted. It can’t be undone.

Yes. In Settings, under Privacy, download a copy of your profile and your chats.

In the United States and Canada.

Ask Jortty any time in the app, email hello@jortty.com, or use our contact page. Jortty, Inc. is at 1016 Clare Ave, Suite 5, West Palm Beach, FL 33401.